White Papers


To make our White Paper Library more accessible, we have listed our papers from the past two years, organized by Council. Our one-page summary was new in 2019. Content is available to all CUNA Council members, but is member-only

THIS RESOURCE IS EXCLUSIVELY AVAILABLE TO CUNA COUNCIL MEMBERS. 

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CEO COUNCIL

  • This content is CEO-only and available in the CEO Council Library

COMPLIANCE & RISK COUNCIL 

  • 2020  (This is a new Council launched June 2020)
    • Changing the Risk Conversation

FINANCE COUNCIL

  • 2020
    • Succession Planning for CFOs 
  • 2019
    • Merging for Growth: Reducing Complexity to the Process 
    • Focus on Product Profitability 
    • Preparing for Liquidity Exams 
    • Innovative & Member-Friendly Sources of Non-Interest Income 
  • 2018
    • Spotlight on Liquidity Management: Addressing Risks in a Rising Rate Environment 
    • Actionable Insights: Using Data Analytics and Business Intelligence for Better Decision Making 
    • Leading Strategic Change: A Leader’s Role in Planning and Execution
    • Emerging Risks

HR & ORGANIZATIONAL DEVELOPMENT COUNCIL

  • 2020
    • The Balancing Act: Allocating Time to Focus on Strategic Priorities  
  • 2019
    • Project Management Strategies 
    • The Diversity Advantage
    • The Great Potential Debate 
    • Managing Resources 
  • 2018
    • Creating an Employee Value Proposition 
    • Starting Strong: Onboarding and New Hire Strategies 
    • Inspiring Strategic Thinking: How HR and OD Lead a Forward-Thinking Credit Union 
    • #MeToo: Rethinking Sexual Harassment Procedures 

LENDING COUNCIL

  • 2020
    • Forecasting Credit Quality Trends in Uncertain Times 
  • 2019
    • Leveraging Data Analytics & Business Intelligence 
    • Navigating the Rising Rate Interest Environment 
    • Sparking a Passion for Credit Union Lending 
    • Emerging Loan Products, Categories, & Practices  
  • 2018
    • The Military Lending Act: Putting Compliance into Practice
    • Loans Through a Strategic Lens: How Lending Executives Inspire Big-Picture Thinking and Execution 
    • Creating a Growth & Measurement Powerhouse 
    • Macro Trends and Next-Generation Lending 
MARKETING & BUSINESS DEVELOPMENT COUNCIL

  • 2020
    • Steered by Strategy
    • Top Soft Skills for Success in Business Development 
  • 2019
    • Leveraging Data Analytics & Business Intelligence 
    • 5 Stars or Bust: Digital Reputation Management 
    • Talent Wars: The Competition for Skilled Digital Marketers
    • Inspiring Strategic Thinking 
  • 2018
    • Digital Metrics: Strategies and Tactics for Measuring Channel Effectiveness 
    • Building Your Credit Union’s Brand Experience Playbook 
    • Creating a Growth & Measurement Powerhouse 
    • Team Chemistry: A Critical Factor for Success 
OPERATIONS & MEMBER EXPERIENCE COUNCIL

  • 2020
    • Robotic Process Automation (OME version) 
  • 2019
    • Project Management Strategies 
    • Who Owns Digital Banking? 
    • Process Automation: A Framework 
    • Beyond the Chip: Smart Investments in Debit Card Innovations 
  • 2018
    • Agility: Facing Constant Change 
    • Game Changer: How Operations and Member Experience Leaders Inspire Strategic Thinking 
    • Creating a Growth & Measurement Powerhouse 
    • Service through Social Media 


TECHNOLOGY COUNCIL

  • 2020
    • 2020
      • Robotic Process Automation (Tech version) 
  • 2019 
    • Who Owns Digital Banking?
    • The Human Firewall: How Your People Protect Your Systems and Data 
    • Powered by Technology: Defining Effective IT Leadership 
    • Applying Agile in a Credit Union Environment 
  • 2018
    • Third-Party Management: An Evolving Framework for Technology Vendor Relationships
    • Effective Change Management
    • Actionable Insights: Using Data Analytics and Business Intelligence for Better Decision Making
    • I for Innovation: How Technology Executives Foster Breakthrough Thinking

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